Legal information

1. The service

SurfCamItalia is a trade name, not a company or a separate legal entity. The service is provided by an Italian sole proprietorship: the contract is concluded with the holder of the business (the “Provider”), who is also the controller of personal data.

2. Legal documents

• Terms and Conditions
• Subscription terms, Pre-contractual information, Withdrawal and cancellation
• Privacy Policy
• Cookie Policy
• Community rules, Wax Point rules, Reporting and removal of content
• Webcam notice

3. Service provider and contacts

SurfCamItalia is the trade name under which an Italian sole proprietorship provides the service; SurfCamItalia is not a company. The holder of the business is the other party to the contract and the controller of personal data.

For support, subscriptions, complaints, withdrawal, requests about personal data and reports of content, write to info@surfcamitalia.it. For communications with legal effect use the PEC address. We answer in Italian or English.

4. How to contact us

We answer in Italian or English.

5. Data protection officer

The Provider has not appointed a data protection officer (DPO). For any question about personal data write to the contacts in point 3.

1. Why the webcams are there

The webcams serve to provide information on sea conditions and sporting activity at the spots (waves, wind, crowding in the water), live and over time, and to allow subscribers to review and save short Clips of their sessions.

2. Who operates the webcams

The webcams are installed and operated by SurfCamItalia, controller of the processing of the images, at premises that host the device (for example bars, hotels, beach establishments, sports clubs, private homes). The host premises are not the controller of the images and have no access to the recordings.

Webcams of other operators also appear on the site: for these the site only shows a link to the operator and SurfCamItalia does not receive, record or store the images. For those webcams, contact their operator.

3. What they frame

• The shots are panoramic and oriented towards the water and the line of the waves. People usually appear small, but they may be recognisable, especially close to the webcam or to those who know them (for example by wetsuit, board or position).
• Some webcams are motorised and have an optical zoom: we use them with shots facing the sea and not to follow or zoom in on individual people.
• We do not use facial recognition, number-plate reading or other systems that automatically identify people.

4. What can be seen and for how long

• Ordinary Archive retention: 45 days from the day of recording, the same for every webcam. If we set a different period for a webcam, we state it in this notice and in the Privacy Policy before applying it. Once the period has passed, the recorded hours are deleted by the periodic clean-up procedure.
• Protected days: individual days of particular interest for documenting the sea, for example an exceptional storm swell, may be excluded from ordinary deletion. Only authorised staff choose them, stating the reason and a review date within three years; the protection and its release are logged with author, date and reason. When the protection is released the day returns to ordinary retention and, if the 45 days have already passed, it is deleted at the next clean-up.
• Earlier recordings: the hours archived before the 45-day retention was introduced, which happened with the move to the new website, are not deleted automatically. They are kept without a pre-set expiry, as a historical archive of sea conditions, until the Provider decides otherwise; if we decide to delete them or to set an expiry, we update this notice.
• Removal requests apply to all the recordings kept, including protected days and earlier recordings: the indicated interval is made not visible at once.
• Clips created by subscribers have their own lifetime, independent of Replay and the Archive.

5. Clips created by subscribers

Subscribers can cut from the Replay or the Archive a Clip of at most 60 seconds, save it in their account and, depending on the Plan, download it. A saved Clip remains private until the subscriber posts it in the Community.

• The Clip remains in the subscriber’s account even after the deletion of the recording it was created from and even after the subscription ends, until they delete it or delete the account; when the account is deleted the Clip is deleted, save for legal obligations. Upon your well-founded request we remove it at any time.
• A downloaded Clip is a copy on the subscriber’s device: SurfCamItalia cannot control or delete its external copies. Our rules prohibit commercial use of Clips and any use that harms the dignity, privacy or image of the people filmed.

6. Clips posted in the Community

A Clip posted in the Community is visible to anyone, even without an account, with a preview frame, and may appear in search engine results. The Community rules prohibit posting Clips that expose people in a harmful way, minors in close-up, or comments that identify a person without their consent.

In the Community feed, published Clips start by themselves, without sound, when they are clearly visible on the screen, one at a time; sound starts only when you tap the Clip. A published Clip can therefore be seen also by people scrolling the feed without looking for it. Autoplay can be switched off on each device with the “Autoplay” control of the feed and, unless you switch it back on on that device, it does not start when the device asks to save data or to reduce motion.

7. Promotional use

SurfCamItalia uses webcam images to show the service (on the site or on its own social media profiles) only if people are not recognisable, or with the consent of the recognisable people.

8. Legal basis

The processing is based on the legitimate interest of SurfCamItalia and its users in knowing sea conditions and reviewing sporting activity at the spots (art. 6.1.f GDPR). To take your rights into account we adopt these measures: panoramic shots facing the sea, access to recordings restricted to subscribers, only daytime hours in the Archive, kept as a rule for 45 days, and protected days only with a logged reason and review, a prohibition on commercial use of Clips and a fast channel for having yourself removed. The subscription and subscribers’ acceptance of the Terms do not concern you and are not your consent: for this reason you can always object (point 10).

9. Who can see the images

• Users of the site: the LIVE depending on the Plan; Replay and Archive subscribers only; Clips posted in the Community anyone.
• Authorised SurfCamItalia staff, for technical management, support and moderation, with personal accounts and two-step verification.
• Providers that host servers and archives on behalf of SurfCamItalia, as processors (see Privacy Policy).
• Authorities, in the cases provided for by law.

10. How to ask not to appear

Write to info@surfcamitalia.it, subject “Rimozione immagini” (image removal), stating:

1. webcam or Spot;
2. approximate date and time (even a 30–60 minute interval);
3. something to recognise you in the images (colour of your wetsuit, board or swimsuit, position);
4. if it concerns a posted Clip, the link to the post.

What we do:

• as soon as we receive the request we make the stated interval not visible in Replay and Archive: no one can watch it or create new Clips from it, Clips already created from that interval are not shown and the Community posts containing them are suspended;
• we then assess the request and reply to you within one month (art. 12.3 GDPR): if it is well-founded, the images remain permanently inaccessible or are deleted and the posted Clips in which you appear are removed;
• we cannot delete copies already downloaded or reposted by others on external services.

The full procedure is in the “Reporting and removal of content” section.

• Reporting and removal of content

11. Minors

Beaches and the sea are also frequented by minors. Requests concerning a minor, made by the minor or by a parent, always take priority and, in case of doubt, we remove. Posting Clips with minors in close-up in the Community is prohibited.

12. Other rights and complaints

You can request access to the images concerning you, if still stored, their erasure and restriction, and you can object to the processing (arts. 15, 17, 18 and 21 GDPR). If you ask us for a copy, we make the other people filmed unrecognisable or, if this is not possible, we describe the images to you. You can lodge a complaint with the Italian Data Protection Authority (Garante per la protezione dei dati personali) (www.garanteprivacy.it).